Please see Warranty details below for our retractable fly and insect screens.


Our commitment to customer service is backed up by a lifetime warranty on our screen componentry. Replacement parts
will be provided free of charge, delivered anywhere in Australia for the life of your retractable screen. Send us an image of
the defective part(s) and we will promptly dispatch replacement parts or return your screen to Ultrascreen and we will replace
the parts at no charge. (Return freight costs not included)

This warranty applies to spring loaded, chain operated and pleated retractable insect screens manufactured within the sizes
set out on the Ultrascreen recommended price list current at the time of purchase. Ultrascreen spring loaded, chain operated
and pleated retractable insect screens are warranted to be free of defects in manufacturing, materials and worksmanship for
life. Should any component fail as a result of defective materials or worksmanship, Ultrascreen Pty Ltd at its discretion will
provide replacement parts to the authorised distributor/ retailer or customer.
(b) provide a factory authorized repair to the
defective screen.

All replacement parts also warranted for life.

*Excludes Replacement Mesh and Pleated Cords
Installation warranty 2 years
Mesh and cord warranty 2 years (to be provided free of defect and manufacture fault)
Most servicing requirements are from debris in the tracks or the mesh not being parked away when not in use. To ensure
your screens perform at there optimum level, please follow the care of instructions provided.


All warranty claims must include proof of purchase eg. copy of your Ultrascreen Pty Ltd invoice or your name and date of


Rips, cuts, tears or damage to the screen mesh, fabric and pleated screen cords. Colourfastness or surface treatment
performed by others. Minor scratches, blemishes, dents or other imperfections that do not impair the mechanical or visual
integrity of the product

Get a Quote

    Queensland Sales: Tel - 1300 244 359 | email - qld@ultrascreen.com.au