Frequently Asked Questions.

Ultrascreen is a family owned business that has been operating for 25 years in the retractable fly screen industry and over 40 years in the window & door industry.

We manufacture products to suit ALL windows and doors. Given our extensive experience in the window and door industry it’s hard for us to find something we can’t do!

We offer a wide variety of products to suit openings up to 3200H & 6500W in a single screen. Double screens may span up to 12000W depending on product selection.

Our standard colours for each product are listed on the relevant product page, we can also colour match to most Dulux powder coat colours and some Interpon colours.

Ultrascreen provides a lifetime warranty on components and parts, contact us directly to see our warranty in more specific detail.

To ensure smooth operation of your retractable screens the bottom tracks need to be kept free of debris and left in the retracted position when not in use. The mesh can be wiped down with a wet cloth to remove the layer of dust that builds up (don’t use any chemicals).

All Ultrascreen products are modular and can be repaired without replacing the whole system.

Yes, all Ultrascreen products are available in DIY kits and can be installed by anybody with basic tools experience.

No, installation can be completed easily with general household tools

All of our products are custom made to suit your windows or doors so lead times can vary throughout the year. Generally we aim to dispatch DIY orders within 5-10 business days whilst installations tend to be completed between 10-20 business days depending on location and time of year.

Delivery is available Australia wide and can be quoted when you place your order.

Still have a question?
If you cannot find the answer in our FAQ, please reach out to us!